RFQ-0012 - Employee Assistance Program (EAP)

Summary of Specifications:
Provide training to all supervisors on recognition and intervention. (Training space to be provided by City of Jacksonville). Provide follow up mental health related training to supervisors. Provide an EAP orientation session to all employees (up to 500). Provide free 24-hour consultation service up to two sessions to all employees and family members without charge. Provide medical supervision of consultation and outpatient services as indicated by employee status and needs. Provide literature with mental health relation as indicated by need and/or request. Provide appropriate supervisory consultation regarding employee problems. Maintain highest confidentiality of all services provided. Provide quarterly usage reports presented by a representative to the Human Resources Dept. for review and discussion of questions or concerns. Option of renewal for next fiscal year. Provide posters for all location promoting EAP. Provide literature at training sessions for supervisors and employees outlining the EAP Process. If you need further information, please contact Candace Day at 910-938-5228.