Summary of Specifications:
The Jacksonville Department of Public Safety is seeking a document management software solution that allows policy and standards tracking, testing, and training. The software must provide an all-inclusive solution for the electronic maintenance and administration of policies and other document-based elements. It must all administrators to distribute policies, train personnel, and manage the accreditation process. The software solution must be C.A.L.E.A. approved for electronic accreditation and paperless assessment. Software must integrate with industry standards manuals to allow for updates and changes in standards to be accessed by the user.
Software must incorporate electronic documents with an SQL database and allow existing electronic documents to be easily uploaded and distributed through various file formats such as: PDF, Word, PowerPoint, and HTML. Software must allow tracking of employee usage and provide the ability to electronically sign acceptance of new or changed policies. Software must contain a training module which will allow designated personnel to create and track certifications and licenses of employees. This training module must also allow management to create training courses that can be delivered through an on-line format using various types of media and include the ability to test users on the material presented.
Vendors wishing to submit information must include an implementation schedule and plan which includes training on the system for the user and provide licenses for up to 300 users. Pricing should be provided in one to three year increments for services and licenses.
If you have questions, contact Captain Ashley Weaver, phone # 910-938-6404.EQUAL OPPORTUNITY: The City of Jacksonville is an Equal Opportunity Employer and Service Provider and encourages participation by small-, minority-, and female-owned firms. Bidders must make positive efforts to use Small or Minority Business enterprises. All qualified Small and Minority businesses are welcome to submit a bid. MINORITY BUSINESS PARTICIPATION: The CITY has established a verifiable goal of ten percent (10%) for minority participation on City building construction and repair projects. In order to foster participation by minority businesses to conduct business with the City and in accordance with NCGS 143-131(b) and Resolution 1994-08, the City of Jacksonville will solicit minority participation in all construction related contracts. Bidders shall undertake good faith efforts to recruit minority business participation on this project. The minority business must be registered with the North Carolina State Department of Administration, Office of Historically Underutilized Businesses. BIDDER must complete and submit either Affidavit A or B with their Bid proposal. DISPUTE RESOLUTION: Any dispute arising from a forthcoming agreement to construct this project shall be subject to non-binding mediation in accordance with the rules as set forth in City of Jacksonville Resolution #2002 – 28 titled “Senate Bill Dispute Resolution”. The following disputes are not subject to mediation: i.) A dispute seeking a non-monetary recovery; and ii.) A dispute seeking a monetary recovery of $15,000 or less. The full text of the City of Jacksonville’s Resolution is included as Exhibit B. Quotes can be emailed to Ashley Weaver at aweaver@ci.jacksonville.nc.us.
