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Basic Information

Reference Number

0000337438

Issuing Organization

Suffolk County Water Authority

Owner Organization

SCWA

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

1620

Title

Customer Experience Journey Mapping

Source ID

PU.AG.USA.2421.C12645651

Details

Location

United States, New York, Suffolk County

Delivery Point

Suffolk County

Purchase Type

Term: 03/01/2024 12:00 AM EST - 02/28/2025 12:00 AM EST
Option: With Option to Extend

Piggyback Contract

DescriptionA - Previous Addendum

NOTICE TO BIDDERS

NOTICE IS HEREBY GIVEN: The Suffolk County Water Authority (SCWA), a public benefit corporation based in Oakdale, New York, seeks proposals for Customer Experience Journey Mapping.
Deadline for submission - Your proposal shall be delivered to SCWA, Purchasing Department, 3525 Sunrise Hwy, Great River, NY 11739, no later than January 16, 2024, 11:00 a.m., EST. Bidder has an option to submit an electronic version of their proposal instead of a hard copy thru the BidNet website. Proposals will be accepted electronically via the following website: www.BidNetDirect.com/new-york.
If mailing your bid through the Post Office, bidders must use Suffolk County Water Authority 4060 Sunrise Highway, Oakdale, New York 11769, Attn: Purchasing Department. Federal Express or UPS shipments use 3525 Sunrise Highway, Great River, NY 11739.
Request for Proposal (RFP) documents are available for you to download by login in to the following websites: www.scwa.com or www.BidNetDirect.com/new-york.
Details relating to the proposed work are also on file and publicly exhibited at the Office of the Purchasing Department of the Suffolk County Water Authority, 3525 Sunrise Highway, Great River, NY 11739.
Minority and Women Owned Businesses are encouraged to bid.

By Order of the
SUFFOLK COUNTY WATER AUTHORITY
Jeffrey W. Szabo, Chief Executive Officer

RFP No. 1620
December 19, 2023

Dates

Publication

12/13/2023 11:33 AM EST

Bid Intent

Optional

Bid Intent DeadlineA - Previous Addendum

01/11/2024 05:00 PM EST

Question Acceptance DeadlineA - Previous Addendum

01/11/2024 11:00 AM EST

Questions are submitted online

Yes

Closing DateA - Previous Addendum

01/16/2024 11:00 AM EST

Contact Information

John Deubel

631-292-6032

john.deubel@scwa.com

Required Acknowledgement

Attachments

Vendor has read and understands all attachments related to this solicitation (including addenda) prior to submitting a response.

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Item Based

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bidder's Proposal	Bidder's Proposal	Yes	No
Exhibit A	Form of Offerer Disclosure of Prior Non-Responsibility Determination (Exhibit A)	Yes	No
Exhibit A1	Suffolk County Water Authority Disclosure Form	Yes	No
Exhibit B	Affirmation of Understanding and Compliance	Yes	No
Exhibit C	Insurance Carrier or Agent's Acknowledgment	Yes	No
Exhibit D	Contact Information Document	Yes	No
Exhibit E	Contract Pre-Qualification Statement	Yes	No
Attachment A	Pricing	Yes	No
No entries

Additional Bidding Instructions

Please attach each document as listed above. If responding electronically please attach an electronic bond (if applicable). If responding by hard copy please include your check (if applicable). You cannot respond electronically unless you can attach an electronic bond or attach a photo copy of the check. Contractor / Vendor will be required to produce an original check as evidence of Bid Deposit.