2.3. Contractor’s Responsibilities: The contractor is responsible for timely responding to all requests for emergency medical service in the Town. The requirements for operations are delineated throughout these specifications and will become the basis of the performance-based agreement between the Town and the contractor. The contractor shall be responsible for the following: • Furnishing and managing all personnel required in the delivery of emergency ambulance operations, • Providing dispatching services for emergency medical service calls based on the Dispatch Code assigned by the PSAP; • Providing all billing and office personnel; • Employing or contracting for agency medical direction; • Supplying all medical supplies, medications and disposable equipment; • Providing all vehicles, vehicle maintenance and required insurance per contract requirements; • Providing in-service training, quality assurance, and improvement monitoring for its providers; • Providing the required insurance coverage; including but not limited to workers compensation for all employees and response personnel operating under the oversight of the Medical Director; • Providing mutual aid and disaster response services;
