Specifications include, but are not limited to: The following general conditions shall apply to the scope of services for the operation of the TMC except where noted: a. In order to provide a positive work atmosphere on the Operations floor and equal compensations for Operators, System Operators I, II, and III shall be employed by the same firm, including System Operator I - Trainees. This can be accomplished via use of either the Prime or a Sub-Consultant. b. The TMC operates under Standard Operating Procedures (SOPs), guidelines, and policies. The Consultant staff shall conform to these procedures, guidelines and policies. c. The cost of providing secretarial services for typing of correspondence, reports, and records shall be included in the Consultant’s Overhead. d. From time-to-time the State may upgrade software and/or hardware utilized in the TMC. Upon request of the State, the Consultant shall allow time during normal working hours for the State to work on upgrading said programs. e. The Consultant shall participate in post-incident debriefings as called upon by partner agencies or other agencies involved in managing a major traffic incident or planned event, to determine whether existing operating procedures should be changed. This work may also include travel to meetings away from the TMC. 4.1.1 Facilities a. NYSDOT shall provide office space, computers, telephones and service, heating, air conditioning, lighting, Internet connectivity, electric power, and basic office supplies at the TMC for the official business required to operate the TMC at no cost to the Consultant. Any additional office supplies required for the Consultant to manage their own administrative activities shall be borne by the Consultant, e.g., reproduction of Consultant employee handbooks. b. Consultant staff required to execute the duties of the Contract shall occupy space at the existing TMC. c. In the unlikely event that the TMC needs to be evacuated and is not habitable for periods of time, TMC staff will be required to report to an alternate location. In addition, TMC System Operators may be required to work at an alternate site to support NYSDOT incident and event management. If an alternate work site becomes necessary, the site and all necessary facility costs and equipment will be provided by the State at no cost to the Consultant. The following alternate site has been identified as a likely alternate location; however, the actual alternate site may vary depending on availability at the time of need. Potential Alternate Region 1 TMC Site NYSDOT Main Office 50 Wolf Road, Albany, NY 12232 Consultant staff assigned to TMC shall use the TMC (as defined in Section 1.1) as their official work station and shall not be reimbursed for any expenses associated with travel to and from that TMC. In the event that the TMC is not habitable, the alternate site described above will become the official work station(s), as applicable. Staff travel expenses to the new location are not eligible for travel reimbursement. d. Temporary staff assignments to an alternate non-official work station may occur. Alternate work stations will be in the boundaries of the respective regions. If staff are assigned to an alternate work location, the new work location will become their official work station for the period of the reassignment. Travel expenses to the new location are not reimbursable. e. Any additional space the Consultant needs in addition to the designated space at the TMC is the responsibility of the Consultant at no additional cost to NYSDOT.