Specifications include, but are not limited to: The County Scope of Services for this proposal includes support for: Voice services to include but not limited to: POTS lines, PRI/T1, Direct Inward Dialing (DID) service, SIP trunking, Long Distance, Toll Free services, Caller ID, Call forwarding, PSAP for voice, SMS text and data; Data services to include but not limited to: MPLS SD-WAN Dark Fiber Broadband PtP circuits Ethernet SMS text and data High availability data circuits Network Operations Center • Monitoring/Alerting • Reporting • Capacity planning • Problem resolution • 24x7x365 availability; Both Voice and Data categories will include multiple County agencies including but not limited to Emergency Services and Law Enforcement facilities. NOTE: Proposers should include in their proposals detailed service level plans they can offer for each and every service they have available.
