Specifications include, but are not limited to:Workers Compensation Board is undertaking a series of projects under the umbrella of a BPR program. Much of the focus of these projects will be to build an impressive, seamless experience across device types and interaction models for system participants —from the injured workers, to attorneys, to employers, to medical providers, through to insurance carriers. One aspect of this initiative will be self-service portals for stakeholders. It is to leverage user-centered design principles and methodologies to inform the overall customer experience and system design. It is also to be designed in a modular manner allowing for reuse of wireframes, visual designs, etc. for similar components and interactions both within this project and beyond
