The scope of Decisions Business Rules engine includes the design, development and maintenance of the eligibility determination rules as per agency policies and adjusting these rules as per the changes in the policies to keep the eligibility decisions taken by FIA workers in accordance with New York Stat’s WMS system rules to minimize the error rate in overnight mainframe batch processing Justification: - Agency critical applications SPOS and RAMS is using the Decisions Low Code Application Platform for Business Rules and Workflows, support services are needed to keep the software up to date with security patches and required product level support for version migration and other technical issue with Decisions environment like .Net framework and Windows operating system level updates.