Specifications include, but are not limited to: Services to be provided: (All services will be based in Onondaga County, however, they may be required to travel to Cayuga and Oswego counties as needed.) a. Successful Bidder shall provide sedan and lift equipped vehicle service. b. Successful Bidder shall provide a sedan for each of the following: i. Monday thru Friday (does not operate on holidays): 1. Monday- Friday- 5:30AM – 2:30PM- 8 hours work with 1 hr floating/flexible split 2. Monday- Friday- 7:30AM - 12:30PM - 5 hours of work with no split ii. Saturday & Sunday 1. 9:00 AM to 2:00 PM – 5 hours of work with no split c. Successful Bidder shall provide a lift equipped vehicle for each of the following: i. Seven days a week (does not operate on holidays): 1. 8:00 am to 6:00 pm - 9 hours work with 1 hr floating/flexible split ii. Monday thru Friday (does not operate on holidays): 1. 9:00 am to 7:00 pm - 9 hours work with 2 hr floating/flexible split; Holidays are New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day as observed by CNYRTA. d. sedan and lift equipped vehicle service shall be origin to destination and curb-to-curb or door-to-door only. i. Drivers shall provide door-to-door service when noted in the manifest, or upon request from the customer. ii. Drivers shall not enter any residential or commercial buildings to assist customers. iii. Drivers must always have sight of their vehicle while in service. e. Drivers shall provide passenger assistance when needed. Assistance may include, but not be limited to: i. Guiding the passenger to handrails and seats; ii. Assisting the passenger with seat belts, lap belts and shoulder harnesses; iii. Assisting the passenger by guiding them from the exterior door to the vehicle and back, if requested; iv. Assisting the passenger by carrying up to six (6) grocery bags to and from the vehicle and an exterior door; v. Providing verbal cues or orientation announcements for passengers who are visually impaired; and vi. Providing other assistance to passengers as noted on the driver’s manifest.
