2.1. Tasks Detailed descriptions of Tasks are located in Attachment 13: Detailed Scope of Services. Task #1 – General Program Direction, Management and Administration 1a – Contract Management and Administration 1b – Operations Management and Administration Task #2 – Systems Operation at the TMC 2a – System Operations Leads/Shift Oversight 2b – Systems Operations Task #3 – Roadway Condition Information and Coordination Task #4 – Training and Updating of Procedures Task #5 – Field Support and Operations & Technical Support Services 5a – System Network Administration and Hardware & Software Support 5b – ITS Field and Field Support Operation & Technical Services Task #6 – Traffic Systems Administration and Support Services Task #7 – Critical Transportation Incident Support Services Task #8 – Performance Measures, Traffic Data Collection, Analysis & Reporting Task #9 – ITS Data Quality Assurance Services Task #10 – Transportation and Field Safety (PPE) Task #11 – Transition