Specifications include, but are not limited to: Qualified firms to strengthen and expand its current online courses and programs to better serve students, extend CUNY’s reach and bring in new enrollments, and to raise the profile of both the University and its constituent Colleges. 2.1.1.1 Contractor shall designate a Senior Manager as Contract Manager for the Services. The Senior Manager shall: a. serve as principal liaison between CUNY and Contractor for purposes of administration of the Contract; b. be an employee of the Contractor (and not a consultant, contractor or subcontractor); and c. have full decision-making authority on behalf of Contractor including authority to obligate Contractor. 2.1.1.2 For a mid-term change of Senior Manager, or during the absence of the Senior Manager, for any reason, Contractor shall promptly provide a detailed continuity plan for CUNY’s approval. 2.1.1.3 Contractor shall ensure that CUNY shall have access at all times to an individual with full authority to make decisions on behalf of Contractor. Nothing in this section shall be deemed to preclude CUNY from discussing any matters relating to Contract with any other members of Contractor’s organization.
