A. RGRTA’s main objectives of the ERP solution is to improve efficiency, reduce costs, enhance data visibility enable better decision-making, and to utilize the system to its full potential. B. RGRTA is evaluating what is in the best interest of the Authority both functionally and financially as to whether to completely replace our current system with a new solution, or if it is to upgrade to the latest version of our current software. 1. Factoring into this decision will include, functionality that is user-friendly and intuitive to help ease staff turnover and loss of knowledge retention for the future. Along with fully documented procedure manuals for various processes. C. Additionally, RGRTA seeks to modernize the underlying technical infrastructure supporting the system. RGRTA’s ideal solution is one in which best practices inherent in the solution can be adopted by RGRTA with no customization of the underlying software. This solution will be delivered on a modern, scalable technology platform that will allow RGRTA’s investment in a system to be functionally and technically viable for the foreseeable future.
