Specifications include, but are not limited to: This Request for Proposals (RFP) is part of the DMV Modernization Program that will transform and modernize the DMV by replacing existing legacy systems and improving business processes via a commercial off the shelf (COTS) product. DMV has over 200 applications that have been constructed incrementally upon core systems and master files over the past 50 years. This has resulted in stores of data in separate databases with widespread duplication of processes and information. Through DMV RFP for Systems Modernization (DMV RFP C000890), an RFP aligned with this RFP, DMV seeks to replace many of their legacy systems with a COTS solution. The DMV application systems, transactions, customer services, interfaces, data catalogs, and exchanges have been inventoried in a DMV Core System Analysis workbook using the following categories: 1. Client - category for all common functionality such as customer, user, administrative, inventory, reporting, and user portal 2. License – category for all driver license and ID supporting functions 3. Financial - category for all financial and ERP related services such as payment processes, refunds, bad credit, customer accounting, and employee administration 4. Ticket - category for traffic violation processes including tickets, dispositions, hearings, scheduling, and sanctions 5. Registration - category for all registered motor vehicles that include supporting functions such as custom plates, plate reservations, external partners, and inspections 6. Title - category for title and ownership for various types of motor vehicles
