HARDWARE (EQUIPMENT MAINTENANCE) All network hardware included in Attachment V (or added at a later time according to the terms described above in the GENERAL SPECIFICATIONS) is to be provided with full on-site maintenance service coverage. The vendor will repair or replace any and all materials that are malfunctioning due to any cause other than intentional misuse by court employees. The vendor will not be responsible for repair/replacement of equipment for damage caused by acts of nature or fire. The vendor will, however, be responsible for repair/replacement of equipment for damage caused by power surges, spikes and brownouts of any origin, as long as the damaged equipment was attached to a surge protector. Repairs will be made such that the equipment is fully and satisfactorily operable at the site. Any replacement equipment must be of comparable or greater capability and value. All replacements must be approved by the Sixth Judicial District prior to final acceptance (this does not relieve the vendor of time requirements for the provision of replacement equipment). The equipment must be repaired and configured (all network and operating system software installed and fully operable) as was the original condition of the equipment prior to the occurrence of the service problem. Replacement hard drives must be replaced with hard drives of an equal or greater size than that of the hard drive it is replacing. The configuration of the covered hardware (and any operating software) will include any of the following categories: 13 CATEGORY #H1 Microcomputer with Intel Pentium IV or higher compatible microprocessor, PCI and ISA bus compatible with add-in board, up to 32 Gig RAM, hard disk, ssd, serial port(s), mouse port, mouse, USB ports, color display adapter, keyboard, color display(s), CDROM and/or DVD player, an ethernet or other type of network interface card(s) as well as any operating system software and any attached peripherals. CATEGORY #H2 Laptop microcomputer with a Pentium IV or higher compatible microprocessor with up to 32 Gig RAM, floppy drive, hard disk, ssd, sound card with speakers, CD-ROM and/or DVD drive, parallel port, serial port, IR port, rechargeable battery and charging device, pointing device, various PCMCIA devices, PCMCIA network interface card(s), keyboard, color display(s), as well as any operating system software and any attached peripherals. CATEGORY #H3 Microcomputer designed and built as a file server, with up to two Intel Pentium IV, XEON or higher compatible microprocessors, with up to 20 Gig RAM, EISA and PCI 32-bit bus compatible with add-in boards, CD-ROM /DVD CD-R, up to 2 SCSI controllers, hot swappable RAID controller, up to 4 terabytes of hot swappable SCSI hard drives, up to 2.88 MB floppy drive, parallel port, serial port, mouse port, mouse, clock, battery, SVGA display, SVGA display adapter, keyboard, backup tape drive, up to 3 network interface card(s) as well as any operating system software. CATEGORY #H4 Uninterruptible power supply with up to 600 watt capacity and accompanying cables, software configuration and setup.
