Specifications include, but are not limited to: The awarded contractor will: Conduct a CSNA for NYSCB to identify areas in need of improvement in services and supports, program practices, and policies as related to the provision of VR services to NYSCB participants, consisting of the following five research studies: 1. Secondary Analysis of NYSCB Case Management System Dataset 2. The vocational rehabilitation needs of individuals with the most significant disabilities, including their need for supported employment services 3. The vocational rehabilitation needs of individuals with disabilities, who have been unserved or underserved by the VR program 4. Survey of NYSCB District Offices on Successful Closures 5. Fiscal Forecasting for Needs Assessment (Pre-ETS)