1. Buses to be provided must be as required on Exhibit A – Team Spreadsheet & Proposal Analysis Sheet. 2. The majority of trips require a 24 or 38 passenger size bus. Buses must be a 2019 model or newer. Buses must be equipped with air conditioning and heating units, recliner type seats, a restroom, DVD players, radios, and TV monitors and Wi-Fi (Internet for all passengers) and electrical outlets. Failure to provide a working DVD player and Wi-Fi will result in a reduction of 1% from the “cost per trip” for each occurrence. Verification of failure will be based on documentation provided by each team coach. 3. Buses must be in good working condition and contain emergency equipment inclusive of fire extinguisher, first aid kit and triangular hazard kit. Service provider must properly maintain and repair all buses used in the performance of this contract. This will include routine interior and exterior cleaning of the vehicles and properly maintained climatecontrolled systems. Contractor must indicate the location of their service facility. The College reserves the right to inspect, approve, and/or reject all vehicles submitted to provide service. All buses must be properly inspected and maintained per manufacturer’s guidelines. 4. Fuel shall be provided by the Contractor. 5. The Contractor shall provide properly trained, licensed drivers for all operations. 6. Driver and vehicle are to be available throughout the trip at the discretion of the College staff. 7. Complaints-the College will determine if complaints represent a breach of service, quality, or safety requirements. Complaints will be documented and discussed with Contractor for immediate remedial action if necessary. 8. Contractor shall have the necessary New York State Department of Transportation permits to operate this type of service. Photocopies of said permits shall be furnished to the College upon request. 9. Drivers must have a commercial driver license (CDL). 10. Drivers-Contractor shall provide only drivers with demonstrated records of safe driving and properly licensed. Each assigned driver must have a minimum of 10 years total driving experience. Contractor will meet or exceed all Federal, State local and regulatory requirements for the hiring and employment of all drivers. The College reserves the right to require the Contractor to replace a driver who the College believes, in the exercise of reasonable discretion, does not have a record of driving safely or who does not display appropriate behavior. Upon request, Contractor shall provide copies of driver licenses, training manuals, and evidence of drug testing. Drivers are not permitted to use personal cell phones at any time while operating the vehicle. Drivers must have either a company uniform or identification with their name on it, or both.