Specifications include, but are not limited to: A. BASIC SERVICE: Contractor will perform the basic operational services with each type of facility including testing/monitoring, as appropriate. For the two (2) Rotor Disk facilities, Wastewater Plant Operator(s) will possess a "Grade 2 Certificate,” providing daily testing/monitoring and routine operation and maintenance procedures, at a minimum. Basic Service is to include monitoring and preventive maintenance as set forth in section E. 1., “Monitoring and Preventive Maintenance”. B. Working Hours: The maintenance work to be performed under these specifications shall be performed during regular business hours of 7:30am to 4:00pm, Monday through Friday. All repair work is to be performed during working hours unless specifically authorized by OPWDD. Off hour labor hours are Monday through Friday, 4:01pm to 7:29am and all-day Saturday and Sunday. Holiday labor hours are on the calendar holiday, not necessarily the observed day. Recognized holidays are: 1. New Year’s Day 2. Birthday of Martin Luther King Jr. 3. Washington’s Birthday 4. Memorial Day 5. Juneteenth 6. Independence Day 7. Labor Day 8. Columbus Day 9. Veterans Day 10. Thanksgiving Day 11. Christmas Day C. EMERGENCY SERVICE: The Contractor will provide emergency on-call service for the operation of the wastewater treatment facilities. Response time is not to exceed 2 hours regardless of the day of the week or time of day. The Contractor will identify any significant concerns with the wastewater treatment facilities and provide recommendations on how to remedy the situation within 48 hours. Emergency concerns will be reported immediately to the PS or designee. If the PS or designee needs to be contacted after hours from 4:01pm to 7:29am on weekdays, or on weekends/holidays, Contractor is to contact the Maintenance Supervisor on Call. A list of names and numbers will be provided to the Contractor. Contractor will submit the name of a contact person and make all arrangements for its maintenance personnel to receive notification.