Specifications include, but are not limited to: OPWDD is requesting service of snow and ice removal for various community residences and day program locations located in the Western NY DDSOO catchment area. A site listing with addresses and telephone numbers are included in Exhibit A- Site Information. It is extremely important during inclement weather that all efforts are made to have the sites accessible and safe for the individuals and staff. To have accessibility, snow clearing will commence when three inches of snow has accumulated at the contracted site, however, the House Manager (HM) or other OPWDD staff has the right to call for additional service as deemed necessary for safety concerns. Vendors must respond to additional service calls within 2 hours of request.
