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Basic Information

Reference Number

0000094369

Issuing Organization

County of Ulster

Owner Organization

INFORMATION SERVICES

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP-UC15-042

Title

HELP DESK SYSTEM FOR INFORMATION SERVICES

Source ID

PU.AG.USA.1031

Details

Location

United States, New York

Delivery Point

Kingston, NY

Purchase Type

Duration: AS PER CONTRACT

Piggyback Contract

Description

Summary of Specifications:
The purpose of this RFP is to obtain proposals for Ulster County of a qualified firm to sell, install,implement, and support a Help Desk system for use by the County’s Information Services Department. The County currently uses an internally developed incident tracking system that is in need of replacement.

Dates

Publication

11/05/2015 09:34 AM EST

Question Acceptance Deadline

11/23/2015 05:00 PM EST

Questions are submitted online

Closing Date

12/04/2015 05:00 PM EST

Contact Information

Carol Ann Armstrong

845-340-3405

carm@co.ulster.ny.us

Additional Information

Delivery Date

AS PER CONTRACT

Contact 1 for questions

Mr. MARC RIDER, DIRECTOR OF PURCHAING, mrid@co.ulster.ny.us

Other

Accepting Vendor Questions

Bid Submission Process

Bid Submission Type

Physical Bid Submission