RFP-525 - EMPLOYEE ASSISTANCE PROGRAM FOR THE CITY OF YONKERS

The City is seeking proposals from qualified and experienced provides to supply comprehensive EAP services on an as needed basis.  The EAP will provide support to City employees and management by offering consultation, training, evaluation, and referral services. 

The selected provider will supply the following services:
 

1. Program Consultation and Design
   • Technical assistance in the development of EAP policies and procedures tailored to the City’s needs.
2. Staff Development Services
   • Program facilitator(s) training appropriate to jurisdictional requirements.
   • Orientation and training sessions for both labor and management.
   • Supervisory training for early identification and referral.
   • Employee orientation to familiarize staff with available EAP services.
3. Program Administration

• Data collection on program usage and effectiveness.
• Statistical analysis to inform ongoing improvement.
• Regular reporting to labor and management, as required.

4. Program Maintenance

• Continued training and education for stakeholders.
• Collection and dissemination of relevant materials and program data.
• Ongoing support and training for program facilitators.
• Implementation of corrective actions for local programs, when necessary.

5. Client Evaluation and Referral

• When contacted by a supervisor or self-referred employee, the local EAP coordinator will engage the City EAP staff.
• City staff will schedule an appointment and assign a counselor to the employee.
• The counselor will conduct an interview and complete an assessment and referral process.
• Staff will monitor treatment progress and ensure proper follow-up with the local EAP coordinator or designated supervisory staff.