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Basic Information

Reference Number

0000398748

Issuing Organization

City of Albany

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2025-27

Title

Employee Relations Case Management Software (Post Extension of RFP 2025-22)

Source ID

PU.AG.USA.2345.C13216926

Details

Location

United States, New York, Albany County

Piggyback Contract

Description

The purpose of this Request for Proposals (“RFP”) is to invite vendors to participate in the City of Albany’s procurement process for acquiring an Employee Relations Case Management System (“CMS”). The goal is to solicit proposals for products and services that meet the City’s operational needs for complaint intake, tracking, investigation, reporting, and records retention/disposition.

The City’s preference is for a Software as a Service (SaaS) solution that supports integration with the City’s Azure Active Directory Identity Single Sign-On technology already in place.

NOTE: THE Q&A DOCUMENT WILL BE POSTED BY SEPTEMBER 19, 2025 at 5:00PM

Dates

Publication

09/16/2025 05:08 PM EDT

Question Acceptance Deadline

09/19/2025 05:00 PM EDT

Questions are submitted online

Closing Date

09/26/2025 02:00 PM EDT

Contact Information

Aliya Siddiqui

518-434-5050

asiddiqui@albanyny.gov

Bid Submission Process

Bid Submission Type

Electronic or Physical Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries