1) Administrative Coordination: Coordinate with staff to develop communication protocol, development guide approach, process outline and best practices, project schedule and logistics, and establish working groups and gather information on existing processes and procedures from the relevant divisions with the Department. 2) Analysis: Conduct needed surveys, studies, assessments and analysis of existing processes and procedures. 3) Public Engagement: Coordinate and execute community outreach, education and engagement. 4) Assessment Report: Produce assessment report, based on analysis, feedback from staff and the public, with actionable recommendations for development and permit process improvements. 5) Development Review Guide: Comprehensive interactive, graphicly engaging and user-friendly guide to serve as a companion to the Land Development, Building Code and other statutory requirements outlined the processes and procedures needed to obtain development entitlements in Santa Fe. The Guide must be searchable, easy to navigate and editable by staff as needed to update processes and procedures overtime. 6) Additional Tasks: All other requirements necessary for the implementation of the plan, which may be identified in the refinement of the consultant work plan development and refinement process.