• Labor, materials, equipment, tools, and supervision necessary for the service, repair, maintenance, replacement, installation, and/or upgrade of plumbing systems in all City buildings. • Plumbing systems include, but are not limited to; piping, hot water piping, domestic hot water piping, cold water piping, domestic water, natural gas piping, drain piping, fittings, domestic hot water heaters and generation equipment, pumps, drains, vents, clean outs, toilets, fixtures, sanitary systems and any other associated plumbing. • On-Call Plumbing Services includes response to service requests as well as emergency response for related plumbing needs. • Plumbing repairs for all different types of pipes. (PVC, Copper, Galvanized, etc.) • Valve replacements and plumbing equipment replacements. • Parts shall be invoiced at contractor cost. The contractor shall include a copy of the parts invoice for service. • Contractor shall comply with and perform all plumbing services in accordance with all applicable Federal, State, and local rules, regulations, ordinances, codes and manufacturer's instructions. • Contractor shall obtain any licenses or permits required under this RFP to do the specified work. • Contractor shall conduct all work during normal working hours, 8am to 5pm Monday through Friday, unless prior approved by staff unless it's an emergency. • Contractor shall commence and end all services on the same workday unless approved by City staff in advance. • Contractor shall only utilize trained and experienced employees to perform the work on City buildings. • Upon completion of the work, Contractor shall clean up the areas where the work was performed. At no time shall the contractor discard debris into the City's' trash container. • Contractor must respond not more than eight (8) hours after receiving a service request call and must be prepared to have an employee on site within twenty-four hours (24) of the phone call if applicable. • Contractor shall provide 24/7 emergency services and must respond to emergencies within one (I) hour and start work within four (4) hours of the phone call if applicable.