Independent Information Technology provider to complete and oversee the work of the department by providing management, administration, and support of the university’s information technology systems including but not limited to the following: • Monitoring, managing, and supporting on premise network, associated devices, and applications. • Provide experienced staff at all levels of IT services • Develop and maintain response and resolution scheduling and timeline plan • Hardware maintenance and replenishment • System Maintenance and Administration • Hardware and software purchasing planning and assistance • Provide monthly and annual management data to client • Server recovery and business continuity solutions and software • Strategic planning, budgeting, and project management • Assistance with technical best practices and compliance
