Specifications include, but are not limited to: a. Assign a lead. The PED shall assign a lead staff person ("LEAD") for the supported CTSO. The LEAD shall provide support for and communication with the CONTRACTOR. The CONTRACTOR shall provide the LEAD copies of all field correspondence relating to the scope of the work. b. The CONTRACTOR’s transition. The CONTRACTOR shall endeavor to have strong communication with the FORMER MANAGEMENT and shall ensure a smooth transition. The CONTRACTOR shall provide all documents and records promptly, as directed by the PED. c. The CONTRACTOR’s role. The CONTRACTOR shall endeavor to have consistent communication with and an understanding of best practices as they collaborate with national CTSO staff. d. Progress reports. Reports of progress on the scope of their work will be delivered in writing to the College and Career Readiness Bureau (CCRB) Director on the following dates: November 15, 2019, January 17, 2020, and April 17, 2020. Reports of progress on the scope of work will be reviewed verbally with the LEAD within five business days before or after the written progress report deadlines.