1. Facilities and Infrastructure: • Provision of physical office space, meeting rooms, and access to internet and telecommunications services for client companies; • Maintenance of a professional and secure work environment, including reception and administrative support. 2. Advisory Services: • Ongoing business mentorship, coaching, and technical assistance; • Referrals to outside resources for specialized support including legal, financial, and marketing services. 3. Training and Workshops: • Regular training sessions, workshops, and seminars for client companies and the broader entrepreneurial community. 4. Networking and Community Building: • Facilitation of peer-to-peer learning and networking opportunities; • Organization of events to foster community among entrepreneurs and connect them with investors and service providers. 5. Reporting and Collaboration with the City: • The Contractor shall collaborate with the City’s Office of Economic Development (OED) to develop a standardized reporting format. At a minimum, reports shall include both quantitative and qualitative metrics such as: • Number of businesses served • Jobs created or retained • Capital raised by client companies • Business graduations or exits from the incubator • Demographic breakdowns of participants • Current company occupancy and space utilization • Contributions to the broader entrepreneurial ecosystem • Reports may also include success stories, challenges encountered, and steps taken to improve program performance. • The Contractor shall submit quarterly reports to the City detailing client activities, program outcomes, and progress toward stated objectives. • In addition, the Contractor shall participate in regular coordination meetings or calls with OED to ensure alignment with the City’s economic development goals and to support collaborative planning and implementation.
