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Employee Assistance Program (EAP) for South Jersey Transportation Authority - REISSUE


Location
New Jersey
Publication Date
02/19/2020 01:00 PM EST
Closing Date
03/06/2020 02:00 PM EST
Issuing Organization
South Jersey Transportation Authority
Solicitation Number
Description

Specifications include, but are not limited to: Assessment/Counseling Services Provide professional assessments of troubled employees and eligible dependents. Make referrals to treatment facilities or practitioners in the community. Referrals will be coordinated through the Authority’s Health Benefits provider. Maintain referral resources throughout the state of NJ and surrounding states; maintain client records in an appropriate and confidential manner. Provide a list of vendors that you would utilize to supply employee assistance services. Describe how your referral list is developed, maintained and updated and indicate criteria for inclusion. Provide when requested, on-site counseling (i.e. grief counseling, incident debriefing, etc.) Provide a release form for employee to complete in the event that information is to be released to the SJTA. Provide a 24-hour crisis, toll-free hotline staffed by a clinician qualified to admit employees to necessary facilities. Recorded messages or answering services are not acceptable substitutes, thus ensuring that an employee with an acute problem will be seen by a counselor no later than 24 hours after contact. Provide information of your organizations experience in handling matters related to the Federal Regulations for Alcohol and Drug Testing for holders of commercial driver’s license (CDL). Confirm that your organization has a certified staff member or will refer to a substance abuse professional (SAP) for the Authority’s Alcohol and Drug testing programs and policies for CDL and non-CDL employees. Training and Marketing Provide an EAP card or informational packet to each eligible employee. The information should include how to contact the EAP on a 24-hour basis. Provide informational brochures, posters or display items with EAP contact information for Supervisors and Employees to ensure awareness and usage of EAP services. Provide samples. Provide up to 5 counseling sessions per covered member. Proposals offering a fewer or greater number of sessions will also be entertained. Provide training classes on initiating Management/Supervisory referrals to the EAP, so as to assist Authority Supervisors in identifying troubled employees, effectively communicating concerns and taking appropriate action. Provide training classes for Management/Supervisory personnel for reasonable cause/suspicion drug and alcohol testing, to include one hour required training on alcohol use and one hour training on drug use and its psychological and physical effects. Provide educational seminars and employee training programs as may be required for subjects such as diversity training, sexual harassment, reasonable suspicion, etc. Management Consultation Participate in meetings with SJTA personnel and administration as requested. Provide status and activity reports as requested. Respond to telephone inquiries within 24-hours and assess problems. Provide one single point of contact. The SJTA acts as a pass through only by simply facilitating contact between the employee and the provider.

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