Specifications include, but are not limited to: Assessment/Counseling Services
Provide professional assessments of troubled employees and eligible dependents. Make
referrals to treatment facilities or practitioners in the community. Referrals will be
coordinated through the Authority’s Health Benefits provider.
Maintain referral resources throughout the state of NJ and surrounding states; maintain
client records in an appropriate and confidential manner.
Provide a list of vendors that you would utilize to supply employee assistance services.
Describe how your referral list is developed, maintained and updated and indicate criteria
Provide when requested, on-site counseling (i.e. grief counseling, incident debriefing, etc.)
Provide a release form for employee to complete in the event that information is to be
released to the SJTA.
Provide a 24-hour crisis, toll-free hotline staffed by a clinician qualified to admit employees
to necessary facilities. Recorded messages or answering services are not acceptable
substitutes, thus ensuring that an employee with an acute problem will be seen by a
counselor no later than 24 hours after contact.
Provide information of your organizations experience in handling matters related to the
Federal Regulations for Alcohol and Drug Testing for holders of commercial driver’s license
(CDL). Confirm that your organization has a certified staff member or will refer to a
substance abuse professional (SAP) for the Authority’s Alcohol and Drug testing programs
and policies for CDL and non-CDL employees.
Training and Marketing
Provide an EAP card or informational packet to each eligible employee. The information
should include how to contact the EAP on a 24-hour basis.
Provide informational brochures, posters or display items with EAP contact information for
Supervisors and Employees to ensure awareness and usage of EAP services. Provide
Provide up to 5 counseling sessions per covered member. Proposals offering a fewer or
greater number of sessions will also be entertained.
Provide training classes on initiating Management/Supervisory referrals to the EAP, so as
to assist Authority Supervisors in identifying troubled employees, effectively communicating
concerns and taking appropriate action.
Provide training classes for Management/Supervisory personnel for reasonable
cause/suspicion drug and alcohol testing, to include one hour required training on alcohol
use and one hour training on drug use and its psychological and physical effects.
Provide educational seminars and employee training programs as may be required for
subjects such as diversity training, sexual harassment, reasonable suspicion, etc.
Participate in meetings with SJTA personnel and administration as requested.
Provide status and activity reports as requested.
Respond to telephone inquiries within 24-hours and assess problems.
Provide one single point of contact. The SJTA acts as a pass through only by simply
facilitating contact between the employee and the provider.