One-Stop operator carries out the following activities: 1. Facilitates integrated partnerships that seamlessly incorporate services for the common customers served by multiple program partners of the American Job Center. 2. Develops and implements operational policies that reflect an integrated system of performance, communication, and case management, and uses technology to achieve integration and expanded service offerings 3. Organized and integrates American Job Center services by function (rather than program), when permitted by a program’s authorizing statute and, as appropriate, through coordinating staff communication, capacity building, and training efforts. Functional alignment includes having American Job Center staff who perform similar tasks serve on relevant functional terms