The successful vendor shall provide the following services: 3.1. Scheduling and Assignment Coordination Receive, process, and fulfill requests from third-party entities seeking extra-duty police officers. Collaborate with the City of Orange Police Department command staff to ensure appropriate coverage. Maintain fair and transparent officer assignment processes (e.g., rotating rosters, seniority, and availability). Offer real-time scheduling tools or portals accessible via mobile and desktop for officer enrollment and administrative review. 3.2. Billing and Payments Invoice requesting entities based on an approved rate schedule. Collect and process payments from third parties. Disburse payments to officers and any associated administrative fees or municipality surcharges. Provide regular financial reports and revenue summaries to the municipality. 3.3. Compliance and Documentation Ensure compliance with all relevant union agreements, local ordinances, and insurance requirements pertinent to off-duty assignments. Maintain all required insurance and bonding. Provide audit-ready documentation for all off-duty assignments. Track officers’ hours, locations, and assignment details. Background checks or verification for any vendor employees who interact with sensitive police scheduling systems.
