The hours of service shall be Monday through Friday 4:30 PM to 8 AM. Saturday and Sunday service shall be 24 hours. The City of Trenton Holidays service shall be 24 hours. Calls shall be forwarded in the event the City of Trenton has any early closings. The City of Trenton Holidays shall be furnished to the vendor at the commencement of the contract. Equipment The Trenton Water Works shall turn over its telephone service to a City of Trenton telephone number for which there is no charge. The contractor should be sure to provide a local telephone number. Daily Printouts: The service should provide a computer-generated list of all messages received and delivered. This list shall be provided by 8:30 AM each workday. This list will be faxed to the Trenton Water Works 609-989-3943. This service should be included in the monthly fee. Payment: Monthly, the vendor shall submit to the Trenton Water Works properly executed original Trenton Water Works Vouchers. These vouchers shall indicate the monthly service charge, number of free automated minutes, number of automated minutes above the free automated minutes, number of minutes for the live operator, and number of faxes which were delivered to Trenton Water Work. Trenton Water Works shall verify calls. When found to be satisfactory, they shall be processed for payment.
