Specifications include, but are not limited to: 1. The carrier must have extensive local support through an account manager. 2. The carrier must have 3 or more central/remote offices near Trenton. 3. The carrier must provide self-service portal with access for billing and Feature changes and CSR data. 4. The carrier must be a telecommunication local exchange carrier with 10 years or more experience. 5. The carrier shall provide Centrex line (analog line with PBX features) 6. The carrier shall provide ground start trunks. 7. The carrier must provide extended local calling area to include. a. Trenton, NJ b. Lawrenceville, NJ c. Hamilton, NJ d. Ewing, NJ e. Bordentown, NJ f. Morrisville, PA g. Yardley, PA 8. The carrier shall provide contiguous blocks of phone numbers. 9. The carrier shall provide foreign exchange circuits. 10. The carrier shall provide switch numbers with Centrex or Centrex-like features. 11. The carrier is expected to port or use all existing numbers and all numbers are City of Trenton exchanges. 12. The carrier is expected to provide Centrex or Centrex-like service to rotary and tone dialing equipment. 13. The carrier is expected to be able to provide T1 lines. 14. The carrier shall provide paper billing using USPS. 15. The carrier shall coordinate and accept Broadview as the long-distance carrier (Interlata and Intralata) 16. The carrier shall provide the calling features listed for the following line: a. Automatic call Back Calling, b. Call Transfer-All Calls c. Consultation Hold & Add-on Conferencing d. Call Hold e. Call Forwarding-Busy Line f. Call Forwarding-Don’t Answer g. Call Forwarding-Busy Line and Don’t Answer h. Call Forwarding –Variable i. Call Pick-up j. Call Waiting-Originating k. Call Waiting-Terminating l. Dial Call Waiting m. Directed Call Pick-up (Barge in and Non-Barge in) n. Distinctive Ringing and Call Waiting Tone o. Speed Call – 6
