The contractor shall provide: Shelter services 24 hours per day/seven (7) days a week. Emergency Animal Control Services when Municipality ACO unavailable. Response time within one (1) hour time during normal business hours. Unless deemed an emergency response time for calls received after hours within four (4) hours. Emergency service is defined as the care of injured, trapped, sick, and animals whose lives are endangered or pose a danger to humans. Maintain adequate, sanitary and secure kennel facilities (including isolation cages for sick or diseased animals) to house and care for stray and impounded animals for the mandatory hold periods. Provide animal cruelty investigative services. Contractor shall adhere to the Best Practices in Municipal Animal Control in accordance with the State of New Jersey Department of Health. Provide the Health Officer with monthly service reports regarding at a minimum intake and disposition of animals. Medical Emergencies: The Contractor will ensure that licensed veterinarian coverage is available to cover medical emergencies (7) days a week during business hours. Contractual arrangements are in place for after hour emergencies with a local veterinary hospital at no charge to the town. With permission from the City Health Officer, owners may quarantine their own animals.