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Mobile Crisis Services and Supports for Community Mental Health Regions IV, VI, and VII


Location
New Hampshire
Publication Date
04/28/2020 11:54 AM EDT
Closing Date
05/29/2020 12:00 AM EDT
Issuing Organization
State of New Hampshire - Department of Health and Human Services (DHHS)
Solicitation Number
Description

Specifications include, but are not limited to: 3.2.1.The selected Vendor(s)must provide a designated central phone triage system and have a qualified Mobile Crisis team thatis available 24hours per day, seven (7) days per week which will include,but not be limited to:3.2.1.1.A central phone triage system answered by a master’s-level clinician.3.2.1.2.AMobileCrisis team composed of trained master’s-level clinicians, peer specialist and an on-call Psychiatrist/APRN.3.2.1.3.Community-based face-to-face assessment and intervention for persons experiencing a mental health crisis, in order to de-escalate crises without removing the individual from their homes and/or community programs, consistent with safety protocols. 3.2.1.3.1.Responses to residences require a two-person response for safety purposes. 3.2.1.3.2.There shall be a no-refusal policy upon triage;all requests for mobile response shall be assessed and responded toregardless of disposition such as current substance use.3.2.1.3.3.In the event that a mobile intervention is not provided, clinical rationale with administrative support for the decision mustbe clearly documented. 3.2.1.3.4.Responses to schools, jails, and emergency departments (safe, staffed sites) can safely benefit from one responder. 3.2.1.3.5.A lethality assessment of the individual in crisismust be completed, using a person-centered strengths based approach and develop a mutually agreed upon individualized safety plan and disposition

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