32.1. Provide a monthly email to all Agency systems for which chemicals are being supplied, for example steam generating systems, re-circulating hot and cold water systems, cooling towers etc. Monthly visits shall also consist of testing chemistry and comparing results to agency’s daily/weekly test results. Provide a report within 24 hours of visit with recommendations. 32.2. Respond to an Agency emergency call within a 24-hour period. 32.3. Provide Agency with adequate basic start-up procedures. 32.4. Assume responsibility for the supervision and oversight of the injection of all chemicals into the steam generating system, via automatic injection equipment, by-pass pumps, etc., to be provided by the Agency. 32.5. Provide laboratory analyses of water samples, and scale samples, as required to insure that the objectives of the water treatment program are achieved. Bidder must have access to a laboratory which has the capability of providing analyses of all elements and compounds associated with steam generation systems. 32.6. Assume responsibility for taking readings of various chemical concentrations, and for on-the-spot testing of samples, during the regular monthly service call. 32.7. Issue a written report and sent via email, following each service call, with recommendations and comments, to the Agency's stationary engineer. 32.7.1. Written reports of each service call shall be provided to agency staff. This report shall include, at a minimum: 32.7.1.1. discrepancies identified in the system 32.7.1.2. recommended corrective actions to be taken to resolve discrepancies 32.7.1.3. Benefits of taking the corrective action 32.7.1.4. Possible consequences of not taking the corrective action (i.e. replacement of heat exchanger, boiler, cooling tower, contaminated water, etc.) 32.8. Note: Service report must give sufficient test information (e.g. chloride levels in boiler water, make-up water, feed water and condensate return), so that all parties concerned can easily determine the cycles of concentration, at which each individual boiler is operating, and the % of the feed water which is made up of condensate return, at time of monthly service call. 32.9. Provide Water Treatment Technology Seminars annually for State of New Hampshire employees. The training shall be focused on boiler water treatment and cooling water treatment and shall be at no additional charge to the State. These seminars shall occur annually in the month of May and will be organized between the Vendor and the requesting agency.
