Specifications include, but are not limited to: System Management: The Contractor (hereafter, “Contractor”) shall manage and operate the transit system in accordance with the policies and procedures established by Carson City (hereafter, “City”), and in keeping with good management practices. Day-to-day management and operations shall be vested in an on-site manager, who shall be well versed in all aspects of fixed-route and paratransit operations. In addition, a responsible senior employee of Contractor shall be available at all times, either by telephone or in person, to provide oversight and support, or make major decisions. Contractor shall be responsible for monitoring and reporting all aspects of system operation, including but not limited to: ridership, quality of service, route on-time performance, safety and security, emergency preparedness, coordination of vehicle maintenance, fare collection, and performance of all personnel. Contractor will also be expected to participate in transit service related activities and meetings, including participating as a member of the Safety Committee and supporting implementation of the City’s Public Transportation Agency Safety Plan, the Senior Bus Pass Program sign-up event, administrative meetings with the Non-Emergency Transportation broker, and in instances requiring emergency response.