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Customer Satisfaction and Feedback Survey


Location
Nevada
Publication Date
06/10/2020 12:39 PM EDT
Closing Date
07/07/2020 02:00 PM EDT
Issuing Organization
State of Nevada - Department of Transportation
Solicitation Number
Description

Specifications include, but are not limited to: The objectives of the survey are tomeasure overall customer satisfaction with the DEPARTMENT’s performance in providing transportation and customer service, andto measure customer satisfaction for specific services including road construction, congestion, maintenance, and roadside facilities. The successful proposer will ensurethat the customer survey results are statistically valid, have a high degree of accuracy,and are not reflective of a respondent self-selecting survey process.

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