Specifications include, but are not limited to: 1.The service must include the provision of an interface to the jail management software accounting system to track inmate commissary expenditures and credits if content is available for purchase.
2.Integration with DCDC’s own area network or creation of a separate secure network without degradation of DCDC’s current network.
3.The Vendor must have adequate staffing able to respond with software support to any issues that arise within four (4) hours during normal business hours Monday-Friday.
4.The Vendor is responsible for all updates to software and equipment purchased by theVendor during the duration of the contract. Software and hardware must be kept current.
5.The Vendor must offer secure storage of all inmate communication and records indefinitely which is owned and available to approved DCDC staff upon request during andbeyond the termination of the contract.
6.The Vendor must provide approved digital educational, vocational, and life skills programming appropriate for adults incarcerated at the DCDC.