• Provide an upscale Common-Use Lounge design that is attractive to customers, complementary to the base building architecture, and reflective of modern Omaha and the Midwest region. • Provide a variety of quality food, beverages, services, and amenities that vary with changing trends and customer wants and needs. • Provide premier customer service so that passengers feel welcome in the Common-Use Lounge and are promptly served. • Ensure that the operating hours are targeted to passenger traffic schedules, as required, while accommodating flight delays and disruptions due to weather or other events. • Provide opportunities to offer or represent local products and businesses. • Achieve the Authority's environmental sustainability goals.
