Specifications include, but are not limited to: Enhance the industry’s experience with reporting and licensing services (internally and externally) through a more transparent, efficient and centralized alcohol management solution. 2. Increase revenue opportunities by enhancing report reconciliation capabilities as well as the collection of taxes, penalties, and interest. 3. Automate business processes as much as possible to increase efficiency, eliminate inefficiencies, reduce duplication, and make better use of available resources. 4. Give customers the ability to manage their accounts online for better insight into account transactions. 5. Strengthen industry engagement by providing more web-based alternatives for education and input on agency actions.