Specifications include, but are not limited to: be responsible for all aspects of batch operations for the CHIMES-EA system. This includes staffing for batch operations, maintenance of batch jobs, scheduling jobs, running jobs, ensuring jobs complete successfully within batch windows defined by the Department, identifying issues and alerting appropriate program staff of problems. The Contractor shall maintain and support a training environment for the CHIMES-EA system. The database that supports the training system shall contain dummy data or data that has been de-identified. Support for the training environment shall be prioritized and available, similar to the production environment, when training is in session.