The University of Montana, hereafter referred to as “The University”, is accepting bids to replace existing vending machines across the Missoula campus. The awarded bidder, hereafter referred to as “vendor” will provide, fill, and maintain their machines. At the positing of this IFB there are approximately 30 vending machines located across the Missoula campus. NOTE, this is an estimate only, and in no way represents a guaranteed number of machines to be placed to the awarded bidder. The University will provide the vendor a list of locations where the vendor shall place machines. Full Service Vending Machine Provider means that vendor will place vending machines on Campus in locations specified by the University, stock vending machines, restock vending machines within 5 days of out of stock products, maintain vending machines, and collect all proceeds from the sale of products through such vending machines. The vendor will remove or move vending machines at the request of The University. The vendor shall be responsible for any refunds and in a timely manner. The vendor must provide a telephone number on the machines that individuals may call to report problems (jammed or stuck products) or to request refunds. The vendor will provide to The University a list of the products (note, beverages are NOT allowed) used to fill the vending machines. The University will provide feedback to the vendor of consumers requests for different products. Whenever possible, the vendor will change the product mix to accommodate those consumer requests. The vendor will be required to provide detailed data which includes the sales per vending machine as well as the commission per vending machine each month at the time when they submit to The University their payment of commission. All sales & commission reports must be broken out by Umoney versus non-Umoney (cash). It is the University’s preference that the vendor utilize real-time inventory tracking. An additional 4% commission will be added to all Umoney sales.