Summary of Specifications:
Oakland County is seeking professional services to provide Employee Assistance Program (EAP) services. The contract will be for up to three (3) years.
The selected firm will provide an effective and comprehensive Employee Assistance Program for County Employees and their current household members, as well as provide additional professional expertise and counseling for specified situations and presentations to employees, as required.
In 2000, the County implemented a program that offered these services to County employees. The County has approximately 3500 eligible employees to whom the contracted services would be made available.
Oakland County recognizes the vital role employees’ productivity plays in providing public services and that employees can experience personal problems that may affect work performance. Therefore, the objectives of the Employee Assistance Program (EAP) are:
• To prevent problems through training and education • To assist the employee with personal problems that affect their work performance • To determine what assistance for these problems is available and appropriate • To make referrals to assistance providers that can address problems that cannot be resolved by the provider • To resolve problems, prevent a decline in work performance and/or restore performance to a satisfactory level.
Both the County and employees benefit from this process. The County experiences reduced absenteeism, illness, accident rates, lost time and other expensive problems. Employees experience improved self-esteem and well-being.
