RFP-RH-11-036 - Request for Proposals for Electronic Payment Processing

Summary of Specifications:
The City of Rochester Hills wishes to engage a qualified and experienced professional firm to provide electronic internet payment processing of credit cards, debit cards and electronic checks to the public for payment of property taxes, utility bills, permit fees and other payments to the City. All discount, transaction or services fees are paid by the resident or customer. The City pays no fees for this service. The City is interested in an interactive voice response (IVR) system; a secure internet payment processing system and point of sale/service processing for the acceptance of VISA, MasterCard, American Express and Discover credit cards, debit cards, e-check or other forms of electronic payment. The City of Rochester Hills prefers one vendor for all requested services, however, proposers may provide proposals for one or multiple services.