2026-0001 - Mass Communication Platform for the City of Hamtramck

The City of Hamtramck is looking for an all-inclusive platform that will improve overall communication in the City for citizens, visitors, and employees. The platform will be used daily for disseminating information to the public and visitors, as well as disseminating information internally to employees. The platform needs to have functionality during emergencies with a mass notification function to alert users of emergencies or hazards affecting the city. The platform features shall include day-to-day functions that allow users to access city departments with commonly asked questions, an automated system to guide users to the proper department, a mass notification platform to send out both emergency and non-emergency messaging, and the ability to message on multiple media and social media platforms, be available in multiple languages and if available have a customizable app for smartphone users.