2.1.1 The contractor shall provide preventive maintenance and emergency repair services for a facility located on Jefferson Barracks, MO for the Missouri Army National Guard, Office of the Adjutant General, (hereinafter referred to as the “state agency”), in accordance with the requirements set forth herein. This facility must maintain continued operations on a 24 hour, 7 day per week basis. 2.1.2 The contractor must perform all HVAC, Electrical and Plumbing maintenance services as required herein in a manner satisfactory to and acceptable by the state agency in order to maintain all equipment in a safe and operational condition. The contractor shall agree and understand that the state agency shall assign a contact person to escort, inspect, review, oversee, and coordinate maintenance services with the contractor. Additionally, when called for an emergency repair, the contractor’s initial response time must be 2 hours or less.