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PROCUREMENT ETHICS REPORTING HOTLINE SERVICES


Location
Missouri
Publication Date
02/17/2020 10:09 AM EST
Closing Date
03/17/2020 12:00 PM EDT
Issuing Organization
County of St. Louis
Solicitation Number
Description

Overview & Capabilities Required/Desired St. Louis County is seeking a modern 24x7 ethics hotline system to track and report all incoming calls in a timely manner to comply with the County’s “Procurement Process Hotline” ordinance (Attachment 6). This system shall, at a minimum, have the capability to: 1. Receive reports via phone, fax, and email; 2. Operate 24 hours per day, 7 days per week, 365 days per year; 3. Maintain confidentiality of the reporter, to the extent feasible while still allowing for sufficient investigation of reports; 4. Operate toll-free telephone and fax numbers; 5. Provide staff who shall follow a list of scripted questions to obtain basic information from all reporters

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