Specifications include, but are not limited to: The Department envisions a centralized mail processing center system that will provide services to meet
the needs of the Department as well as the state and federal requirements.
The Department is interested in determining the following regarding a centralized mail center:
a. The centralized mail processing center will be open Monday through Friday, excluding holidays
observed by the Department;
b. The centralized mail processing center will be responsible for picking up the mail two (2) times per
day, once in the morning and once in the afternoon, depending on the US Postal mail schedule;
c. Documents will be opened and date stamped on the date the information is received;
d. All documents, with the exception of returned mail, will be opened and sorted on the day of receipt,
and scanned/indexed according to a schedule provided by the Department. Some documents must be
processed on the day of receipt.