Specifications include, but are not limited to: The Firm will commence billing the patient care reports with the start-up date established by the firm and the District (targeted on or about October 1, 2019). The Firm shall assign and identify a dedicated biller(s) to the St. Charles County Ambulance District EMS billing account. The Firm shall assign an account manager as the central point of contact for all agency billing issues/questions. The Firm and all billers dedicated to the District account shall maintain certification through the National Academy of Ambulance Coders (NAAC). The Firm must have a minimum of five (5) active clients that exceed 7,500 claims or transports last year. The Firm must have a full-time compliance officer. The Firm must absorb all credit card and debit card fees incurred for processing. The Firm must allow 24/7 online access to their billing system to allow for access to detailed patient billing processes to see the transactions on any account at any time.