Specifications include, but are not limited to: The Firm will commence billing the patient care reports with the start-up date established by the
firm and the District (targeted on or about October 1, 2019).
The Firm shall assign and identify a dedicated biller(s) to the St. Charles County Ambulance District
EMS billing account.
The Firm shall assign an account manager as the central point of contact for all agency billing
The Firm and all billers dedicated to the District account shall maintain certification through the
National Academy of Ambulance Coders (NAAC).
The Firm must have a minimum of five (5) active clients that exceed 7,500 claims or transports
The Firm must have a full-time compliance officer.
The Firm must absorb all credit card and debit card fees incurred for processing.
The Firm must allow 24/7 online access to their billing system to allow for access to detailed
patient billing processes to see the transactions on any account at any time.