General Requirements: The contractor shall provide an unclaimed property solution for the Office of the Missouri State Treasurer, Unclaimed Property Division in accordance with the provisions and requirements stated herein and to the sole satisfaction of the state agency. The contractor’s Unclaimed Property Administration Application must be a web-based application that integrates a public facing unclaimed property Holder-reporting web application and a public facing searchable claims web application. The Unclaimed Property Administration Application must interface with other STO, Office of Administration (OA), or vendor systems (payments, data matching, etc.), to which interfaces must be provided by the contractor. The contractor must host the Unclaimed Property Administration Application, the web applications, and the data, which must be accessible 24/7 (with agreed downtime for service or upgrades). The Unclaimed Property Administration Application must capture all information received from the unclaimed property Holder; track audit progress; track all security corporate actions; capture all claims processing information and perform publishing extract. The Unclaimed Property Administration Application must include a document management system with workflows. The Unclaimed Property Administration Application shall include the following: Holder Reporting Application: The Holder Reporting Application must be a public facing web-based application with registered users that will allow unclaimed property Holders to report and remit their unclaimed property. The Holder Reporting Application must check and verify that all file submissions are in the correct National Association of Unclaimed Property Administrators (NAUPA) approved format. For files that are rejected, the Holder Reporting Application must provide specific information about what is wrong with the file. The Holder Reporting Application must accept various payment methods but must include at least ACH Debit and ACH Credit. The Holder Reporting Application must also be able to import the data (Property and Receipt information) into the Unclaimed Property Administration Application.
