A. Requirement and Current System 1. The selected telecommunication vendor’s internal policies and operational procedures must be flexible to allow for creative and innovative solutions to meet the objectives. The vendor proposals should reflect a complete system, yet Truman does reserve the right to reuse any viable equipment currently in use by Truman. a. Truman would prefer to replace the telephone system with current voice/data technology and is requesting the new telephone system to be fully Voice over Internet Protocol (VoIP), Truman would consider other technological equivalents. b. The new system shall include Unified Messaging and integrate with Truman’s email system (currently Microsoft and 365) and have the compatibility to integrate with future email systems. c. Truman currently has a Plexar or Centrex type phone system hosted by Socket with approximately 917 DID numbers with a capacity to support 1210 users. d. The numbers consist of analog phone lines, Polycom digital lines with integrated Cisco WebEx applications, and various alarm circuits. e. Voicemail service is active for the majority of these numbers. The campus phone wiring connects approximately 40 campus buildings. f. Truman owns the on-campus telephone wiring and the demarcation point is located in Violette Hall. g. Depending on the vendor proposal, Truman may allow the provider to use Truman’s wide area network (WAN) connections(s) and bandwidth to provide telephone service. B. Specifications for Telecommunication System 1. The proposed system shall provide telephone service to Truman’s offices. Truman is open to any solution that can provide Truman the needed telephone services at a competitive price.
